We collect information from you when you use our website about products or services or sign up for our regular email communications. In addition, we collect information when you place an order by telephone or email.
The personal information we collect might include your name, address, email address and phone numbers.
We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, credit reference agencies) and may receive information about you from them.
In addition, our company uses third parties to provide information about visitors to our websites, pages accessed and when. When you visit our websites, we will record your IP address to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals.
To carry out our obligations arising from any contracts entered between you and us
To provide you with information, products and services that you request from us
To provide you with relevant information about goods and services we offer
To notify you about changes to our services
To seek your views or comments on the service we provide
As part of our efforts to keep our site safe and secure
At any time, you can update your preferences by clicking the link in any emails you receive from us, or send an email to email@example.com.
We will not sell or rent your information to third parties and we will only share your information with third parties when we need to complete a transaction – e.g. when arranging for a courier company to deliver goods that you have ordered.
The data that we collect from you will be stored on our secure servers but may be required to be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) for contractual obligations, such as being passed to our manufacturing partners. By submitting your personal data, you agree to this transfer, storing or processing. We will do our best to protect your personal data, but cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. We will use strict procedures and security features to try to prevent unauthorised access.
If you purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
You have the right to ask us not to process your personal data for marketing purposes and can exercise your right by unsubscribing from communications we send you or contacting us by e-mail at firstname.lastname@example.org
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. You can access data we hold about you at any time by emailing us at email@example.com.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at /terms-and-conditions
+44 (0)1993 778000